Shipping policy

Shipping Options and Rates

We offer various shipping options to meet your needs. Shipping costs are calculated at checkout based on the weight, dimensions, and destination of your order.

• Standard Shipping: 3-7 business days
• Expedited Shipping: 2-3 business days
• Overnight Shipping: 1 business day

2. Free Shipping

We offer free standard shipping on orders over $50. This offer applies only to orders shipped within the continental United States.

3. Processing Time

Orders are processed within 1-2 business days. Orders placed on weekends or holidays will be processed on the next business day.

4. Shipping Carriers

We use reputable carriers to ensure your order arrives safely and on time. Our primary carriers include:

• UPS
• FedEx
• USPS

5. International Shipping

We ship internationally to select countries. Shipping times and rates vary by destination. Please note that international orders may be subject to customs duties and taxes, which are the responsibility of the customer.

6. Tracking Your Order

Once your order has shipped, you will receive a shipping confirmation email with a tracking number. You can use this number to track your order on the carrier’s website.

7. Shipping Restrictions

We do not ship to P.O. Boxes or APO/FPO addresses. Certain products may be restricted for shipping to specific destinations due to size, weight, or manufacturer restrictions.

8. Damaged or Lost Packages

If your package arrives damaged or is lost in transit, please contact our customer service team within 7 days of receipt. We will work with the carrier to resolve the issue and, if necessary, send a replacement.

9. Returns and Exchanges

For information on returns and exchanges, please refer to our Return Policy.

10. Contact Us

If you have any questions or concerns about our shipping policy, please contact our customer service team at info@ecorisesupply.com